WPI - Warranty Processing, Inc. - Providing quality warranty processing service since 1966. WPI - Warranty Administration - Providing the most comprehensive warranty processing system available.
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07/24/08
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Relentless follow-through and reporting!
Third party insight!
Flexibility and stability
Audit deterrent
Adjustable rates
Relentless
Some claims need additional attention from service management. WPI reports all such claims on a detailed report that is updated each week. Claims remain on the list until we receive the missing information or approval. If a claim ages on the list, WPI follows through by contacting service about the aged claim via telephone. Faxed correspondence follows each contact. If no response is given after two attempts, upper management is contacted.

Flexibility and Stability
Are you changing computer systems or management? Our system makes your service department more flexible. Open your hiring criteria. With WPI handling tough manufacturer policies and warranty entry, you can shorten the learning curve and hire a good manager from another car line. New computer system? WPI works with them all. One less thing to worry about during the conversion. We close service repair orders in Adam, ADP, Alliance, ASI, DDS, PBS, Reynolds, UCS and more.

Third Party Insight
With over a hundred current customers, our staff learns from the best. WPI is involved with some of the finest and most profitable dealerships in the country. If you are planning on making changes or just looking for some extra input, WPI can help.
Audit Deterrent!
WPI informs you of claims that deviate from the manufacturers policies and procedures. This knowledge helps management stay up to date on all the latest factory changes and exposes possible weakness.
Adjustable Rates
When is the last time an employee approached you and said, “I am working too hard. I think you should pay me less.” That is the effect of our adjustable rate program. It ensures that WPI will always be your best value. Our rates are based on the dollar value of your claims, keeping WPI interests aligned with yours.
 
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